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If you have updated to iOS 6, you might be loving the new experience that Apple has to offer, but there is one thing that might be a major disappointment for you and that is the new Apple built maps app. It sure is a big disappointment and CEO of Apple agrees in his new email.
Today Tim Cook issued an email mentioning something most of us do not expect Apple to do. Tim Cook, CEO of Apple wrote in an email; apologizing to the millions who have been frustrated with the new Maps App on iOS 6, which as you would know is filled with flaws.
Here is the email from Tim Cook to all its customers:
To our customers,
At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.
We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.
There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.
While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.
Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.
Tim Cook
Apple’s CEO
The email from Tim Cook should come as no surprise to anyone considering the number of flaws present in iOS 6 maps app. You have to be a blind or a complete Apple fanatic to ignore something even Apple is saying they have not “lived up to the standard”.
Until iOS 6 maps app gets fixed, Apple suggests you to download rival maps application including your-friendly-neighbourhood Google Maps. Well until the maps get fixed you are stuck with problems on your Apple’s maps app.
Thoughts?
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Hi
This has nothing to do with maps but to do with the infamous iPhone 4 unlock.
Back a while ago now, Maypalo talked about looking for a legit unlock for that nasty base band no one could crack on the 4.
One they looked into for us, you may remember, was officaliphoneunlockukco and Maypalo even offered a free unlock give away for the lucky few.
Officaliphoneunlock claims any iPhone,base band,carrier yada yada yada for a factory Apple white list unlock.
Officaliphoneunlockukco is a UK company that advertize that just because they are in England don’t mean they can’t unlock Canadian iPhones hey.
So excitedly I get out the old credit card and ordered up a “priority unlock”. I don’t remember the price, they advertize cheap and quick. I give them my imei number and the name of my Canadian carrier hey. They say hell ya we can do that one. And I excitedly preorder.
I then wait a week nothing, so I go to their site and check the status for my unlock. It reads unlock for your carrier will be ready at the end of this month. Dam, it was August 1st. So much for the quick unlock part.
September 2nd I get an e-mail from officalunlock saying your carrier is ready for unlock, pay the rest of your payment now. So I put down my hands and got out my credit card, again. Which by the way, is not that straight forward to use. It takes a while to okay your card.
I check my status again. Unlock ready in 5 days. I wait 7, nothing. I e-mail support nothing.
I wait a few more days and try support again, nothing. Wait a week and try again.
I finally get a reply which reads, if we can’t get you unlocked in 7 more days we will return your money.
Guess what folks, their time is up. And no unlock.
Boy I would of been pissed if I won a free unlock and it failed.
Thanks officalunlockiphoneukco and Maypalo for taking me on a two month
trip of ups and downs, checking e-mails every morning and night, checking my unlock status to see if it changed, waiting and hoping.
One thing I have learned. What officaliphoneunlock says it can do is not true.
I agree! They took money and did nothing!
Shame!
Same thing happened to me with my sprint 4s, they gave me the run around for a month then told me my unlock wasn’t available and that I could not be refunded..smh. I should have lit my money on fire instead that would’ve been more bang for buck!!
I can’t be alive it! Tim cook suggest us to use google/ Nokia maps?! Wtf??? Just solve this problem! After all this time we were waiting for the new iPhone 5/ iOS 6???
Disappointing!!!
(Apple fanatic)