Apple, though always tries to bring the best to its customers but is not always cent percent successful, as sometimes there are few tiny flaws that that are encountered later. iOS map is not the only problem, about which the customers are complaining but there is another problem, called the purple haze or the purple halo issue, which the users found problematic for their phones. The details of the problem and the response of the fruit company to it is mentioned below.

This issue is encountered when a light source is immediately nearby the phone’s camera. Due to this direct light there is a purple haze or halo appearing in some photos taken with its rear camera. This can spoil the pictures and the videos and therefore it is criticized by the customers.

Back in the beginning of the month, an AppleCare support representative responded to an iPhone 5 owner’s complaint about the issue by saying that the purple flare was “considered normal behavior” for the devices camera and suggested: “Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures.”

When the issue became a bit more prominent then the company publicly addressed the iPhone 5 purple halo issue by providing the following support document.

“Symptoms

A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture.

Resolution

Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.”